Hand and Stone Massage and Spa is a unique franchise spa chain that offers a wide variety of services to their customers. First time visitors get special pricing, and memberships and gift cards are also available. Hand and Stone provides a relaxing experience to each individual, and reservations can be made online and by phone.
The Hand and Stone philosophy seeks to make spa treatments available to more people whether they are beginners or veterans to spa services. They specialize in high-quality services for individuals and treatment rooms suitable for couples.
What is ‘Hand and Stone’?
Hand and Stone is a massage and spa franchise that was founded in 2004. They have been a franchise since 2006 and their current CEO is Todd Leff. Hand and Stone Massage and Spa currently has approximately 359 locations across the US and Canada and are currently seeking to open spas in more areas.
Hand and Stone Locations include a variety of services, including massage, skin care, hair removal, and other spa treatments. Hand and Stone Massage offers introductory prices for first-time visits and detailed information on what to expect can be found on their website.
At your first visit to Hand and Stone Massage and Facial Spa, you can expect to be asked a few questions to document your past medical history, which allows the staff to be aware of any physical conditions, or injuries and to ensure the best experience.
Once the questionnaire is complete, a fully licensed, certified, or registered staff member will attend to your needs based on their expertise. If you are to receive several treatments you may be accompanied by more than one expert during your visit.
Before each treatment, you’ll receive a consultation where a staff member will listen to your concerns and help craft a therapy that is both safe and effective so that your treatment is custom fit to your needs.
After your first visit you will no longer need to complete the questionnaire again, merely update the staff on any changes, and enjoy treatments tailored to the experience you desire. Staff members can answer questions and provide further consultation if needed.
Do I Need A Reservation?
Reservations at Hand and Stone are highly encouraged as this allows you to secure the date and time that is most convenient for your schedule. Without a reservation, your treatments may not be able to be accommodated quickly.
Reservations can be made online, or by phone, but walk-ins are also welcome, and there are usually same-day appointments available. Hand and Stone are open seven days a week and has extended hours to accommodate busy schedules.
If you intend to have multiple treatments or a treatment that may take longer, it’s a good idea to make a reservation to ensure that the wait time is minimal. Many visitors report that numerous Hand and Stone locations were able to accommodate their needs quickly without an appointment, while others had a long wait time.
What Services Do They Provide?
Hand and Stone provide many services in an environment designed to be relaxing, comfortable, and tranquil to ensure that you get the most out of your experience. Visitors are given a private room, that has individualized controls for light and sound. Rooms come equipped with heated tables, fresh linens, and cozy blankets.
If you have any special requests or other concerns, do not be afraid to call ahead or ask a staff member for assistance during your treatment. Frequently, requests can be met, and your comfort is the number one priority during your time at a Hand and Stone location.
Hand and Stone Massage and Facial Spa offer several different kinds of massage that range from relaxing to therapeutically intense. Traditional Swedish Massage, Hot Stone, Deep Tissue, and Sports Massage are all available from certified massage therapists.
In addition to the traditional massages, Hand and Stone also offers a specialized Oncology massage and a Himalayan Salt massage that is specialized to meet specific individual needs. These quality treatments aim to increase your relaxation and overall wellness.
Massages come with the option for different scents, and aromatherapy to accompany the massage treatment. Eucalyptus, lavender, peppermint, and cold stone face massage are all add-ons you can select to customize your massage experience. By-hand stone massages are also available.
There are also services available for couples and individual treatment rooms set up to offer the optimal experience for two people. Other services are also available at select locations and are not listed on the website. For more information, inquire at a location near you regarding what unlisted services are offered.
Hand and Stone also offer many facial treatments from a classic facial to a detox facial, express facial, and sensitive skin facial. They also provide specialty facials for teens and men in addition to LED Skin Phototherapy.
Other facials offered include the newer NuFACE Microcurrent Therapy Facial and the Rejuvenating Facial which are both excellent applications for specific kinds of skin. For each treatment, there are customizable options to best address your concerns and your skin.
Waxing is another service offered by Hand and Stone, and they offer a myriad of services to address all body parts that you may ever need to be waxed. Their waxing process is safe, germ-free, and clean. Waxing can be performed on the face, chest, back, arms, bikini, legs, women’s Brazilian, and other areas.
They also offer a wax-free alternative that doesn’t stick to the skin and allows individuals to be able to swim and apply make-up immediately after their treatment. This unique wax-free alternative uses no animal products and is scientifically tested for safety. The procedure is less painful than waxing, and packages for multiple sessions are available.
Depending on your location there are spa deals at Hand and Stone that vary based on the exclusive spa. Frequently, these deals offer treatments such as massages or facials at a discount.
If you are a frequent visitor to Hand and Stone, you may want to consider their membership program, but for those who go less often, the spa deals can be a great way to save money and still get pampered.
Spa deals change on a different schedule for each location, and the prices tend to match the trial offer or first-time visit price for new customers. Spa deal services can still be customized as much as the services usually would be at full price.
Do They Have A Membership Program?
Hand and Stone has a membership program that can offer quite the savings for regular spa-goers. If you get a massage, or facial regularly, then their membership program called Healthy Lifestyle Program could provide everything you need.
The Healthy Lifestyle Program is one set price that you pay each month. For this low price, you can enjoy your choice of signature facials or hour-long massages. If you choose to add any services, you will receive a member discount on the total cost. This member discount also applies to gift cards.
When you subscribe to the Healthy Lifestyle Program, you automatically are enrolled in the Member’s Reward program which is nationwide. The Member’s Reward program allows you to earn points at any Hand and Stone location and the points can be redeemed for additional services and perks.
To become a member of the Member’s Reward program, you have to first be a member of the Healthy Lifestyle program in the US. You must also be a resident of the US, District of Columbia, Puerto Rico, Guam, or the US Virgin Islands. All members must also be over 18 years old.
Members can log into the Hand and Stone website to see their dashboard, appointments, and points that they have earned for services. You can also make new appointments, view past appointments, and set the location of your preferred local spa.
Gift certificates can be purchased at individual Hand and Stone locations, or on their website. Instant gifts certificates are available for both single services and customized amounts. Massages, facials, and combo packages are also available as gift certificates and range from $99.95 to $304.85.
If you prefer to give a gift certificate in a specific amount, you can also do that on the website by specifying the dollar amount before checkout. Gift certificates are personalized with the recipient’s name and the sender’s name as you would like them to appear.
You can also include a message with your gift certificate, and preview how the gift certificate looks before the checkout screen. You have the option to email the gift certificate directly to the recipient, or you can also choose to print it yourself and send it as you wish.
The process requires your email, and you can choose whether or not you’d like to receive the occasional announcement from Hand and Stone about new events, specials, and online capabilities. The checkout also requires a credit card and PayPal or other online payment options are not yet supported.