Hand and Stone Massage and Spa

Written by Sierra Hamilton | Reviewed by Linda Simko Last Updated: March 16, 2024

Hand and Stone Massage and Spa is a unique franchise spa chain that offers a wide variety of services to its customers. First-time visitors get special pricing, and memberships and gift cards are also available. Hand and Stone provides a relaxing experience for each individual, and reservations are available online and by phone.

The Hand and Stone philosophy seeks to make spa treatments available to more people. It is for both beginners and veterans to spa services. They specialize in high-quality services for individuals and treatment rooms suitable for couples.

What is Hand and Stone?

Hand and Stone is a massage and spa franchise in 2004. They have been a franchise since 2006 and its current CEO is Todd Leff. Hand and Stone Massage and Spa currently have approximately 359 locations across the US and Canada. They are currently seeking to open spas in more areas.

Its locations include many services, including massage, skincare, hair removal, and other spa treatments. Hand and Stone Massage offers introductory prices for first-time visits and information on what to expect is on their website.

On your first visit to Hand and Stone Massage and Spa, you can expect a few questions. It is to document your past medical history. It allows the staff to be aware of any physical conditions, or injuries and to ensure the best experience.

Once the questionnaire is complete, a fully licensed, certified, or registered staff member will attend to your needs based on their expertise. If you are to receive several treatments you may have more than one expert during your visit.

You’ll receive a consultation where a staff member will listen to your concerns before each treatment. You can help craft a therapy that is both safe and effective. This treatment is custom to fit your needs.

After your first visit, you will no longer need to complete the questionnaire again. Then, merely update the staff on any changes, and enjoy treatments tailored to the experience you desire. Staff members can answer questions and provide further consultation if needed.

Do I Need A Reservation At Hand and Stone Massage and Spa?

Reservations at Hand and Stone allows you to secure the date and time that is most convenient for your schedule. They may not accommodate if without a reservation.

Reservations can be online, or by phone, but walk-ins are also welcome, and there are usually same-day appointments available. Hand and Stone are open seven days a week and has extended hours to accommodate busy schedules.

If you intend to have multiple treatments or a treatment that may take longer, it’s a good idea to make a reservation. It is to ensure that the wait time is minimal. Many visitors report that numerous Hand and Stone locations were able to accommodate their needs quickly without an appointment. Also, others had a long wait time.

Hand and Stone Massage and Spa Services Offered

Hand and Stone Massage and Spa provide many services in an environment designed to be relaxing, comfortable, and tranquil. It is to ensure that you get the most out of your experience. Visitors are given a private room, that has individualized controls for light and sound. Rooms come equipped with heated tables, fresh linens, and cozy blankets.

If you have any special requests or other concerns, do not be afraid to call ahead or ask a staff member. Ask for assistance during your treatment. Frequently, requests can be met. And so, your comfort is the number one priority during your time at a Hand and Stone location.

Services for Hand and Stone Massage and Spa
Photo credit to The Purple Orchid


Hand and Stone Massage and Facial Spa offer several different kinds of massage that range from relaxing to therapeutically intense. Traditional Swedish Massage, Hot Stone, Deep Tissue, and Sports Massage are all available from certified massage therapists.

In addition to the traditional massages, Hand and Stone also offers a specialized Oncology massage. A Himalayan Salt massage that is specialized to meet specific individual needs. These quality treatments aim to increase your relaxation and overall wellness.

Massages come with the option for different scents, and aromatherapy to accompany the massage treatment. Eucalyptus, lavender, peppermint, and cold stone face massage are all add-ons you can select to customize your massage experience. By-hand stone massages are also available.

There are also services available for couples and individual treatment. There are rooms set up to offer the best experience for two people. Other services are also available at select locations and are not listed on the website. For more information, inquire at a location near you regarding what services are available.


Hand and Stone Massage and Spa also offer many facial treatments. It is from a classic facial to a detox facial, express facial, and sensitive skin facial. They also provide specialty facials for teens and men in addition to LED Skin Phototherapy.

Other facials offered include the newer NuFACE Microcurrent Therapy Facial and the Rejuvenating Facial These are excellent applications for specific kinds of skin. For each treatment, there are customizable options to best address your concerns and your skin.

Facial Services for Hand and Stone Massage and Spa
Photo credit to Business View Magazine

Hair Removal

Waxing is another service offered by Hand and Stone. They offer a myriad of services to address all body parts that you may ever need to be waxed. Their waxing process is safe, germ-free, and clean. Waxing can be performed on the face, chest, back, arms, bikini, legs, women’s Brazilian, and other areas.

They also offer a wax-free alternative that doesn’t stick to the skin. It also allows individuals to be able to swim and apply make-up immediately after their treatment. This unique wax-free alternative uses no animal products and is safe. The procedure is less painful than waxing, and packages for multiple sessions are available.

Spa Deals

Depending on your location there are spa deals at Hand and Stone that vary based on the exclusive spa. Frequently, these deals offer treatments such as massages or facials at a discount.

If you are a frequent visitor to Hand and Stone, you may want to consider their membership program. For those who go less often, the spa deals can be a great way to save money.

Spa deals change on a different schedule for each location. The prices tend to match the trial offer or first-time visit price for new customers. They can customize the spa deal services as much as the services at full price.

Do They Have A Membership Program At Hand and Stone Massage and Spa?

Hand and Stone has a membership program that can offer quite the savings for regular spa-goers. If you get a massage, or facial regularly, then their membership program is called Healthy Lifestyle Program. It could provide everything you need.

The Healthy Lifestyle Program is one set price that you pay each month. For this low price, you can enjoy your choice of signature facials or hour-long massages. If you choose to add any services, you will receive a member discount on the total cost. This member discount also applies to gift cards.

You automatically are enrolled in the Member’s Reward program which is nationwide when you subscribe to the Healthy Lifestyle Program. The Member’s Reward program allows you to earn points at any Hand and Stone location. You can redeem the points for additional services and perks.

You have to first be a member of the Healthy Lifestyle program in the US. Then, you will become a member of the Member’s Reward program. You must also be a resident of the US, District of Columbia, Puerto Rico, Guam, or the US Virgin Islands. All members must also be over 18 years old.

Members can log into the Hand and Stone website. They can see their dashboard, appointments, and points that they have earned for services. You can also make new appointments, view past appointments, and set the location of your preferred local spa.

Hand and Stone Massage and Spa Gift Certificates

You can buy gift certificates at individual Hand and Stone locations, or on their website. Instant gifts certificates are available for both single services and customized amounts. Massages, facials, and combo packages are also available as gift certificates and range from $99.95 to $304.85.

If you prefer to give a gift certificate in a specific amount, you can also do that on the website before checkout. They make gift certificates with the recipient’s name and the sender’s name as you would like them to appear.

You can also include a message with your gift certificate at Hand and Stone Massage and Spa. Also, you can preview how the gift certificate looks before the checkout screen. You have the option to email the gift certificate directly to the recipient. Also, you can choose to print it yourself and send it as you wish.

The process requires your email. You can choose whether or not you’d like to receive the occasional announcement from Hand and Stone Massage and Spa. There are new events, specials, and online capabilities. The checkout also requires a credit card and PayPal or other online payment options are not available.

There are a few other spas you should check out JCPenney Spa and Massage Envy.


  • Sierra Hamilton

    Hi, I'm Sierra Hamilton, the founder and main author of AllSalonPrices.com. My journey began as a salon enthusiast, and over time, I came to recognize the challenges many face when comparing services and prices across different salons. Tired of the opaque pricing in the beauty world, I was inspired to launch AllSalonPrices.com. My mission is simple: to offer a platform where visitors can access accurate and up-to-date price listings for a myriad of beauty services, streamlining the decision-making process. I'm deeply committed to ensuring everyone can make informed and confident choices about where to indulge in their next beauty treatment.

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